Privacy Policy

Amedex Pty Ltd
ABN 26 636 121 616
amedex.com.au / Amedex App
Last updated: 5 July 2026

Contents

1. 1. Introduction
2. 2. Personal Information We Collect
3. 3. How We Collect Personal Information
4. 4. How We Use Personal Information
5. 5. Artificial Intelligence and Learning Data
6. 6. Payments and Subscriptions
7. 7. Disclosure of Personal Information
8. 8. Overseas Disclosure
9. 9. Security of Personal Information
10. 10. Access and Correction
11. 11. Cookies and Analytics
12. 12. Changes to this Privacy Policy
13. 13. Contact Us

1. Introduction ↑ Back to top

Amedex Pty Ltd ("Amedex", "we", "us", "our") respects your privacy and is committed to protecting your personal information. me me

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use amedex.com.au, the Amedex App, and related services (together, the "Service").

By using the Service, creating an account, subscribing, or interacting with us, you agree to this Privacy Policy.

2. Personal Information We Collect ↑ Back to top

We may collect personal information including:

• name;
• email address;
• login and account details;
• subscription and billing information;
• learning activity, course progress, quiz responses, exam results, and platform usage;
• communications you send to us;
• technical information such as IP address, device type, browser type, operating system, and access logs;
• information generated when you use AI-assisted learning features.

We do not intentionally collect patient records, clinical files, or sensitive health information unless you voluntarily submit such information through the Service.

3. How We Collect Personal Information ↑ Back to top

We collect personal information when you:

• create an account;
• subscribe or make a payment;
• use courses, exams, quizzes, learning tools, or AI features;
• contact us for support;
• use our website, app, or online systems;
• interact with emails, notifications, or platform messages.

Some information is collected automatically through system logs, cookies, analytics tools, and similar technologies.

4. How We Use Personal Information ↑ Back to top

We use personal information to:

• provide and manage the Service;
• create, verify, and administer user accounts;
• process subscriptions and payments;
• deliver courses, learning content, exams, and platform features;
• track learning progress and user engagement;
• provide support and respond to enquiries;
• improve platform functionality, content, and user experience;
• maintain security, prevent misuse, and investigate technical issues;
• send service-related communications;
• comply with legal obligations.

5. Artificial Intelligence and Learning Data ↑ Back to top

The Service may include AI-assisted learning tools.

When you use these tools, we may process prompts, responses, learning activity, assessment results, and related usage information to provide the feature, improve the Service, maintain security, and monitor quality.

You must not submit patient-identifiable information, confidential clinical records, or sensitive third-party information into AI tools unless you have lawful authority and consent to do so.

AI-generated output may be inaccurate, incomplete, or unsuitable for clinical decision-making. AI features are provided for educational purposes only.

6. Payments and Subscriptions ↑ Back to top

Payments may be processed by third-party payment providers.

We may receive limited payment-related information such as transaction status, plan type, billing details, and subscription status.

We do not store full credit card numbers unless expressly stated and handled through secure payment systems.

7. Disclosure of Personal Information ↑ Back to top

We may disclose personal information to:

• technology service providers;
• hosting, storage, security, email, analytics, and support providers;
• payment processors;
• professional advisers;
• regulators, law enforcement, or government authorities where required by law;
• other parties where you consent or where disclosure is reasonably necessary to provide the Service.

We do not sell your personal information.

8. Overseas Disclosure ↑ Back to top

Some service providers may store or process information outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure appropriate safeguards are in place, consistent with applicable privacy laws.

9. Security of Personal Information ↑ Back to top

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include access controls, authentication, encryption, monitoring, backups, and secure hosting practices.

No online service can guarantee absolute security. You are responsible for keeping your login details secure.

10. Access and Correction ↑ Back to top

You may request access to, or correction of, personal information we hold about you.

We may need to verify your identity before responding to a request.

We may refuse access or correction where permitted by law, including where disclosure would affect the privacy of others, breach confidentiality, or create a security risk.

11. Cookies and Analytics ↑ Back to top

We may use cookies, analytics tools, and similar technologies to support login functionality, remember preferences, understand usage, improve performance, and maintain security.

You may disable cookies in your browser, but some parts of the Service may not function properly.

12. Changes to this Privacy Policy ↑ Back to top

We may update this Privacy Policy from time to time.

Updates will be posted on our website with a revised "last updated" date.

13. Contact Us ↑ Back to top

For privacy questions or requests, contact: admin@amedex.com.au.