Terms of Service

1. Introduction ↑ Back to top

This User Agreement (the "Agreement") is a contract between you and Amedex Pty Ltd ("Amedex", "we", "us", "our"), governing your access to and use of amedex.com.au and the Amedex App (together, the "Service").

By creating an account, accessing the Service, subscribing to a plan, or using any part of the platform, you agree to be bound by this Agreement. If you do not agree, you must not access or use the Service.

This Agreement may be updated from time to time. We will notify you of material changes by email, account notice, or by publishing an updated version on the Service.

2. Nature of the Service ↑ Back to top

Amedex provides an online medical education platform designed to assist users with learning, revision, structured course content, clinical reasoning, examination preparation, and related educational activities.

The Service may include courses, sections, learning blocks, red flag prompts, cognitive trap prompts, quizzes, assessments, documentation, AI-assisted learning tools, progress tracking, subscription features, payment features, and administrative functions.

The Service is provided for educational and training purposes only and does not provide medical advice, clinical diagnosis, treatment recommendations, emergency advice, or professional healthcare services.

3. Eligibility and Account Registration ↑ Back to top

To use the Service, you must create an account and provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.

You must not share your account access with another person unless expressly permitted by Amedex in writing.

We may require identity, email, or other verification before granting or continuing access to certain parts of the Service.

4. Subscription Plans and Payments ↑ Back to top

Some parts of the Service may require payment or an active subscription.

Subscription fees, billing cycles, inclusions, and access levels will be displayed before purchase or made available through your account.

You authorise Amedex and its payment providers to process payments for subscriptions, renewals, upgrades, or other purchases made through the Service.

Unless otherwise stated, subscription payments are non-refundable except where required by Australian Consumer Law or another applicable law.

Amedex may change subscription pricing or features from time to time. Where required, we will provide notice before changes take effect.

5. Course Access and Educational Content ↑ Back to top

Access to courses, sections, blocks, exams, and other educational materials depends on your subscription level, permissions, and account status.

Amedex may add, remove, revise, or restructure educational content at any time to improve the platform, correct errors, update clinical or educational material, or comply with operational needs.

You acknowledge that medical education content may evolve and that you are responsible for verifying clinical information against current professional standards, guidelines, and institutional requirements.

6. User Responsibilities ↑ Back to top

You agree to use the Service lawfully, responsibly, and only for legitimate educational purposes.

You must ensure that any information you provide is accurate and does not infringe the rights of others.

You are responsible for your own learning, professional judgement, clinical decisions, and use of any educational material outside the platform.

7. Prohibited Conduct ↑ Back to top

You must not:

• copy, scrape, reproduce, distribute, sell, licence, or commercially exploit any part of the Service without written permission;
• share login details or allow unauthorised access to your account;
• attempt to bypass security, payment, subscription, or access controls;
• upload malicious code, interfere with the Service, or attempt unauthorised access to systems or data;
• misuse AI tools, assessment tools, or educational features;
• use the Service for unlawful, misleading, harmful, or fraudulent purposes;
• claim that Amedex content is your own or remove copyright or ownership notices.

8. Intellectual Property ↑ Back to top

All content, design, structure, text, graphics, videos, diagrams, learning material, course organisation, software, source code, databases, platform features, trademarks, branding, and related materials are owned by or licensed to Amedex unless otherwise stated.

You receive a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service for your own educational purposes during your authorised access period.

You do not acquire ownership of any intellectual property by using the Service.

9. Artificial Intelligence Features ↑ Back to top

The Service may include AI-assisted learning, explanation, feedback, summarisation, assessment, or guidance features.

AI-generated output may be incomplete, inaccurate, outdated, or unsuitable for your specific circumstances.

You must independently verify AI output and must not rely on it as medical advice, professional advice, emergency advice, diagnosis, treatment, or a substitute for qualified clinical judgement.

Amedex does not guarantee the accuracy, completeness, reliability, or suitability of AI-generated output.

10. Medical and Educational Disclaimer ↑ Back to top

The Service is an educational platform only.

Amedex does not provide medical advice, healthcare services, diagnosis, treatment, emergency support, or patient-specific recommendations.

The Service must not be used as a substitute for professional medical training, clinical supervision, current guidelines, institutional policies, or independent professional judgement.

If you are dealing with a medical emergency, you must contact emergency services or an appropriate healthcare professional immediately.

11. Privacy ↑ Back to top

Your use of the Service is also governed by our Privacy Policy.

By using the Service, you consent to the collection, use, storage, and handling of your personal information in accordance with our Privacy Policy and applicable law.

12. Suspension and Termination ↑ Back to top

We may suspend, restrict, or terminate your account or access to the Service if:

• you breach this Agreement;
• payment fails or your subscription expires;
• we suspect unauthorised access, misuse, fraud, or security risk;
• we are required to do so by law;
• continued access may harm Amedex, users, systems, or third parties.

You may stop using the Service at any time. Cancellation of a subscription does not automatically entitle you to a refund unless required by law or expressly stated by Amedex.

13. Limitation of Liability ↑ Back to top

To the maximum extent permitted by law, Amedex is not liable for any indirect, incidental, special, consequential, or economic loss arising from your use of or inability to use the Service.

Nothing in this Agreement excludes, restricts, or modifies any rights you may have under Australian Consumer Law that cannot lawfully be excluded.

Where liability cannot be excluded, Amedex's liability is limited to the maximum extent permitted by law.

14. Changes to the Service or Agreement ↑ Back to top

Amedex may change, suspend, improve, discontinue, or replace parts of the Service at any time.

We may update this Agreement from time to time. The updated version will apply from the date it is published or otherwise notified.

Your continued use of the Service after an update means you accept the updated Agreement.

15. Governing Law ↑ Back to top

This Agreement is governed by the laws of Queensland, Australia, and the parties submit to the non-exclusive jurisdiction of its courts.

16. Contact ↑ Back to top

Questions about this Agreement can be directed to admin@amedex.com.au.